Table of contents
- Introduction: The New Era of Logs and Compliance
- What Are Electronic Logs in Trucking (ELDs)?
- Key ELD Regulations Dispatchers Should Know
- ELD Exemptions and Upcoming Changes
- ELD Compliance Best Practices for Dispatchers and Fleets
- How ELDs Impact Dispatching Operations
- Choosing the Right ELD for Your Fleet (Dispatchers’ Input)
- Moving Forward with Confidence in ELD Compliance
- Frequently Asked Questions
Electronic Logging Devices (ELDs) have transformed how the trucking industry monitors hours-of-service. For dispatchers, ELD compliance isn’t just a buzzword – it’s a daily reality. In this guide, Dispatch Republic draws on real-world experience to demystify electronic logs in trucking and explain ELD regulations in plain English. We’ll cover what ELDs are, how to stay compliant, recent rule changes, and practical tips to keep your drivers legal and your loads on track. Plus, we’ll share a true dispatch story about a 1997 truck facing the new ELD rules, and answer seven common questions about ELD compliance and electronic logs.
Introduction: The New Era of Logs and Compliance
Imagine you’re dispatching a veteran owner-operator with a 1997 Peterbilt. Legally, that older rig has been exempt from installing an ELD for years. But now, a broker’s platform won’t let you dispatch the load until an electronic log is connected. Suddenly, you’re on the phone fighting for an override because the system mandated an ELD even though the truck’s pre-2000 engine is exempt. Situations like this highlight how critical it is for dispatchers to understand ELD compliance and stay ahead of industry changes.
The shift from paper logbooks to electronic logs in trucking was a massive change. Since the federal ELD regulations fully kicked in a few years ago, virtually every interstate truck needs a certified logging device. Dispatchers are at the frontline of making sure drivers stick to the rules: no more cheating on logs, no running over hours unnoticed. The upside? Fewer fatigue-related accidents and a level playing field for safety. The challenge? Navigating the technology and rules, and handling hiccups when reality doesn’t match the regulation.

In this post, we’ll break down exactly what dispatchers need to know about ELD compliance. Whether you’re a seasoned dispatcher or just learning the ropes, understanding electronic logs in trucking will help you keep your drivers compliant and your operations smooth. Let’s dive in.
What Are Electronic Logs in Trucking (ELDs)?
Electronic Logging Devices (ELDs) are hardware devices that automatically record a truck driver’s driving hours and other aspects of duty status. In plain terms, an ELD is an electronic logbook that has largely replaced the old paper log sheets. By connecting to the vehicle’s engine, an ELD automatically tracks driving time, engine hours, vehicle movement, miles driven, and location – all the data needed to ensure drivers follow Hours-of-Service (HOS) rules. Unlike manual logs that could be easily fudged or mistaken, ELDs create an accurate, tamper-resistant record of a driver’s work hours.
Why were ELDs mandated? The main goal was safety and fairness. The Federal Motor Carrier Safety Administration (FMCSA) rolled out the ELD mandate (phased in from late 2017 through 2019) to prevent fatigue-related crashes and level the playing field. Before ELDs, some drivers kept two logbooks or ran more hours than allowed. Now, electronic logs in trucking make it much harder to break HOS rules without getting caught. FMCSA noted that digitizing logs would reduce paperwork and improve compliance, creating a “safer work environment” for drivers and simplifying record-keeping for everyone. In short, ELDs help ensure drivers take required rest breaks and don’t drive beyond legal limits – critical for safety.
Key features of ELD technology: An ELD plugs into the truck’s diagnostic port to sense engine on/off and movement. It records driving time to the minute, and drivers select their duty status (Off-duty, Sleeper, Driving, On-Duty Not Driving) on the device or an app. Most ELDs have a screen in the cab (or connect to a driver’s smartphone) where drivers can see their log and remaining hours. They also typically alert drivers and dispatchers of impending violations (like “30 minutes of drive time left”). All ELDs must be FMCSA-certified devices that meet specific technical standards. This includes being able to transmit log data to inspectors during a roadside inspection, either by wireless web services, email, or Bluetooth. In a nutshell, if a DOT officer asks for your log, the ELD can send a standardized report or display it for review.
The bottom line: An ELD is the electronic heart of HOS compliance in modern trucking. For dispatchers, it’s a tool and a source of truth. It provides real-time insight into a driver’s available hours and can even integrate with fleet management software. Understanding how these electronic logs in trucking work is step one in mastering ELD compliance for your fleet.
Key ELD Regulations Dispatchers Should Know
ELD mandate overview: The core of ELD regulations is simple – if a driver must keep hours-of-service logs, those logs generally must be kept on an ELD now. The mandate became effective in stages: by December 18, 2017, carriers had to start using ELDs (or could use older e-log devices called AOBRDs until 2019), and by December 16, 2019, all motor carriers subject to HOS had to have transitioned to ELDs. This means most interstate commercial drivers currently require a functioning ELD in their vehicle when operating. ELDs have been mandatory since 2017 for most trucks on the road, with very few exceptions (we’ll get to those in a moment).
Who must use an ELD? Generally, any driver who is required to prepare a Record of Duty Status (RODS) – i.e. log their hours – must use an ELD. This covers the vast majority of trucking companies and drivers in long-haul or regional operations. If a driver was logging hours before, that driver now logs electronically. This includes CDL drivers of vehicles over 10,000 lbs operating beyond short-haul limits, and even some non-CDL drivers of heavy vehicles depending on the situation. The ELD regulations apply to interstate commerce (across state lines), and most states have also adopted them for intrastate. In fact, as of early 2025 all U.S. states that had separate intrastate rules have aligned with the federal ELD mandate – for example, even Wisconsin’s intrastate CDL drivers are required to use ELDs by April 2025, closing the last loopholes in the mandate.
Key ELD rule requirements: Dispatchers don’t need to memorize every clause of the law, but you should know the critical requirements of ELD compliance:
- Certified device: The ELD unit/model must be on FMCSA’s list of registered, self-certified devices. It must meet technical specs in the rule. Using a non-compliant device (or an ELD that’s been revoked) is equivalent to not having an ELD at all – a serious violation.
- Automatic recording: The ELD must automatically record driving time, with limited manual input from drivers. It must log engine on/off, movement, location at certain intervals, and retain the last 7-14 days of data for inspection.
- Driver log edits & annotations: Drivers can make limited edits (with traceability) and add notes to explain situations, but ELD regulations prevent driving time from being erased. Dispatchers cannot edit driving time either – only add notes or suggest edits for the driver to approve. All edits are part of an audit trail.
- Data transfer and display: During a roadside inspection or audit, drivers must be able to transfer ELD records to officials (electronically via web/email or locally via Bluetooth/USB) or show the officer the ELD screen with all required info. The officer should be able to see graphs of hours and details of each status change.
- Supporting documents: Carriers must retain supporting documents (fuel receipts, bills of lading, etc.) that can be used to verify log accuracy. Up to 8 documents per driver per day need to be kept, and drivers must submit them within 13 days.
- Retaining records: Carriers are required to keep ELD records and backups for at least 6 months. After 6 months, logs can be purged, but any logs under audit or investigation should be kept as needed.
- Harassment and coercion provisions: It’s against the law for carriers or dispatchers to use ELD data to harass drivers (e.g. pressure them to drive beyond hours). Drivers are protected from being coerced into violating HOS, and there are complaint procedures if a driver feels they were forced via ELD monitoring to break the rules. As a dispatcher, be aware of this – using ELD info to plan is fine, but never to push a driver unfairly.
Knowing these fundamentals helps you avoid violations. For instance, if a driver’s ELD malfunctions, ELD regulations give them up to 8 days to get it repaired or replaced (meanwhile they must use paper logs) – if it can’t be fixed in 8 days, you or the carrier need to contact FMCSA for an extension. As a dispatcher, you should have a process for ELD malfunctions so that drivers aren’t caught off guard during roadside checks.
ELD Exemptions and Upcoming Changes
Not every driver on the road needs an ELD. There are a few important exemptions that dispatchers should know. According to FMCSA’s rules, the following are exempt from the ELD rule:
- Short-haul drivers: If a driver operates under the short-haul exception (stays within a 150 air-mile radius and meets time limits, with a return to home base each day), they aren’t required to keep RODS or use an ELD. These local drivers use timecards instead of logs. Many hotshot or local delivery drivers fall in this category. (However, if a short-haul driver occasionally goes outside the radius or duty limits more than 8 times in a 30-day period, they would need an ELD on those days when a log is required.)
- Infrequent loggers: Drivers who have to log hours no more than 8 days in any 30-day period. For example, a driver who mostly does short-haul but one week takes one long trip requiring logs can do paper logs for that rare instance. If they exceed 8 days with logs in a month, then an ELD is required after that.
- Driveaway-towaway operations: If the driver is delivering a vehicle (the vehicle itself is the product being transported), and the vehicle is empty, they don’t need an ELD. This often applies to driveaway drivers moving trucks from factory to buyer, or towing an RV trailer delivery. Also, if you’re towing a recreational vehicle trailer or motorhome as cargo, no ELD needed.
- Older vehicles: Trucks with engines manufactured before model year 2000 are exempt from the ELD mandate. These pre-2000 engines often lack the electronic control modules needed for ELDs, so they were given a blanket exemption.
For several years, that meant owners of glider kits and classics (like a 1999 Peterbilt with a pre-2000 engine) could legally stick to paper logs. However, this particular exemption is now being phased out. New in 2025: FMCSA has announced it is ending the pre-2000 engine exemption. The agency extended the exemption until June 2025 as a final grace period. After that, all commercial trucks will need to use electronic logs, regardless of age. In other words, by mid-2025, even that 1997 truck must install an ELD or it cannot run legally on interstate loads. This is a significant change – essentially closing a loophole that some small fleets relied on. Dispatchers with older equipment in the fleet should plan now for this transition (either retrofit an ELD or consider upgrading equipment). Running without an ELD after the exemption ends will be treated the same as no log – fines and out-of-service orders.
Real-world example: One of Dispatch Republic’s dispatchers, Aram Jambazyan (aka AJ), recently ran into this issue. Our support team tried to set up a load for or carrier with a 1997 truck, through a popular broker onboarding platform (Highway), but the system no longer allowed the pre-2000 exemption to be selected. The platform required an ELD connection or it wouldn’t complete the setup. Highway’s support ultimately advised our specialist to call the broker directly to override the requirement manually. It turns out some big brokers have started mandating ELDs for all, even ahead of the legal deadline. In this case, the broker agreed to “bend the rules” for a truck that was technically exempt, despite the 1996 engine not legally needing one. The result? The load was delayed and the dispatcher had to scramble to prove the exemption or find a workaround.
Opinion on fairness: This scenario raises a debate in the industry. Technically, the law until mid-2025 says that older trucks don’t require ELDs. However, private broker and shipper policies can go above and beyond the law. Is it fair? Small owner-operators with older rigs feel squeezed – a rule that was meant to give a break to vintage trucks is effectively nullified by market requirements. On one hand, brokers are pushing for 100% ELD usage to prevent fraud and ensure transparency (there have been issues with carrier identity fraud, and some vetting platforms think requiring ELD data can solve that). On the other hand, it puts an extra burden on the little guys running older equipment. From a dispatcher’s perspective, it means more legwork when matching such trucks to loads. We might have to explain the exemption repeatedly or intervene with brokers who auto-reject non-ELD trucks. As ELD regulations evolve, dispatchers must keep their carrier clients informed and possibly encourage upgrades for seamless operations. Fair or not, the trend is clear: full ELD compliance is becoming the universal expectation.
Takeaway: Know the current exemptions, but also know they can vanish or be overridden by business realities. With the pre-2000 truck exemption expiring and shippers favoring ELD-equipped carriers, the safest course is to equip all trucks with compliant ELDs if possible. At the very least, dispatchers should document any applicable exemption and be prepared to educate brokers or inspectors if questions arise.
ELD Compliance Best Practices for Dispatchers and Fleets
Staying compliant with ELD regulations is a team effort between drivers, dispatchers, and the carrier. Here is an ELD compliance checklist of practical steps and tips to keep your operation running smoothly and legally:
- 1. Use a Registered, Reliable ELD: Make sure you install an FMCSA-registered ELD device in each truck – and choose a reputable brand. There are over a thousand self-certified ELD models on the market, but not all are created equal. In fact, FMCSA has been cracking down on devices that don’t meet technical standards. In May 2025, the agency revoked eight ELD models (all tied to one company) from the approved list for not meeting requirements. Carriers using those had to stop using them immediately and revert to paper logs until they switched to a compliant device. The lesson? Pick a well-known ELD provider with a solid track record, and keep an eye on FMCSA’s device list for any changes. If your ELD provider goes out of business or gets pulled from the list, act fast to replace it. Failing to do so can result in your drivers being cited for “no record of duty status” and put out of service – essentially the same as not having an ELD at all.
- 2. Train Drivers on ELD Use and HOS Rules: Even the best ELD is useless if the driver operating it doesn’t know how to use it properly. Ensure every driver receives training on their specific ELD unit or app. They should know how to log in, change duty status, make annotations (e.g. mark Yard Move or Personal Conveyance when appropriate), and transfer logs to an inspector during a roadside stop. As a dispatcher, you should also be familiar with the devices your drivers use. This way, you can assist if they call in confused about an alert or if they need help retrieving a report. Training should also cover HOS basics – remind drivers of how the 14-hour clock and 11-hour driving limits work, the 30-minute break rule, the 60/70-hour weekly limits, etc. A lot of ELD violations aren’t technical failures but user mistakes or misunderstandings (like not taking a required break, or logging incorrectly). Regularly brief your team on common issues: e.g., the difference between On Duty and Driving status, when to use Personal Conveyance, and how to handle adverse driving conditions. Knowledge is power in ELD compliance.
- 3. Establish Clear Policies for ELD Malfunctions: Despite our tech-heavy world, gadgets can and will fail. ELD regulations require that drivers know what to do if their unit malfunctions. As a dispatcher, have a protocol: If an ELD goes down, the driver must notify the carrier (you) within 24 hours and reconstruct their logs on paper for the current day and the previous 7 days (unless you can recover those records from the ELD backend). The FMCSA allows up to 8 days of using paper logs in a malfunction, but you must get it resolved by then. Have spare ELD units if possible, or arrange a repair appointment immediately. Also, document the malfunction and resolution – this can satisfy inspectors that you addressed the issue. Pro tip: Instruct drivers to carry a paper logbook in the truck as a backup. It’s actually required – an 8-day supply of paper log sheets must be kept in the vehicle in case of ELD malfunctions. We’ve seen roadside inspectors ask for those backup logs when an ELD error is claimed.

- 4. Keep Required Documents in the Cab: An often overlooked part of ELD compliance is the paperwork drivers need to have on hand. FMCSA mandates an onboard information packet with:* (a) An ELD user’s manual.* (b) An instruction sheet on how to transfer logs to officials.* (c) An instruction sheet on what to do if the ELD malfunctions (and how to log manually in the meantime).* (d) At least 8 blank paper log sheets (as mentioned above). Make sure every truck’s binder has these documents. Many ELD providers include printable guides that fulfill (a), (b), and (c). As a dispatcher, do periodic checks with drivers to ensure these haven’t gone missing under the seat. If a driver gets inspected and can’t produce the ELD info packet, it’s a citation. A two-minute review before a trip can save a headache later.
- 5. Monitor HOS Alerts and Coach Drivers: Most ELD systems allow fleet managers or dispatchers to see drivers’ hours in real-time through a dashboard. Assign someone (often the dispatcher) to monitor drivers’ HOS daily. If you see a driver is nearing their 11-hour driving limit or their 14-hour shift, send a reminder or plan a break. Good dispatching with ELD data means planning pickups and deliveries that align with when the driver has hours available. By catching potential violations before they happen, you not only avoid fines but also keep drivers safer. If a driver does incur a violation (say they go 15 minutes over driving time due to being stuck at a receiver), address it in a safety meeting. Look for patterns – if certain routes or customers frequently cause violations, that’s a red flag to adjust scheduling or provide additional training. ELD compliance is easier when it’s proactive rather than reactive.
- 6. Audit Your Logs and Data Regularly: Don’t just trust that everything is fine – verify it. Conduct periodic audits of your fleet’s ELD logs. This can be as simple as randomly checking logs from last week to ensure no one has unassigned driving time or form-and-manner mistakes (like forgetting to switch to On Duty when unloading, etc.). Some ELD systems flag “unassigned drive time” (movement when no one was logged in) – as a dispatcher, investigate those and assign them to the right driver if it was them, or add an annotation if it was, say, a mechanic road-testing the truck. Regular audits also prepare you for an FMCSA intervention or DOT audit. If you spot issues early, you can fix them. It’s also wise to periodically check for ELD data transfer compliance – do a test transfer of logs to ensure the device’s inspection mode works. In an FMCSA audit, they will ask for a submission of ELD files. Being confident in using the web services or email output can save a lot of stress.
- 7. Stay Updated on ELD Rule Changes: Compliance is not “set it and forget it.” Regulations can and do change – as we saw with the pre-2000 engine exemption and other tweaks. Assign someone (again, often the dispatcher or safety manager) to monitor industry news and FMCSA announcements. For example, the Commercial Vehicle Safety Alliance (CVSA) periodically updates out-of-service criteria for ELD violations, and FMCSA might issue new guidance or clarifications. In 2024, FMCSA solicited feedback on improving the ELD rules (including technical specs and certification processes), and proposed revisions are expected in 2025. Knowing these ahead of time helps you prepare. Subscribe to official FMCSA emails or reliable industry news sites (FreightWaves, Overdrive, Transport Topics, etc.). When big changes come (like a new ELD compliance requirement or a software update mandate), brief your team and update your policies. An informed dispatcher is an effective dispatcher.
Following these best practices creates a culture of compliance. It might seem like a lot of detail, but in practice, once your routines are set (devices installed, drivers trained, monitoring in place), ELD compliance becomes just another part of the daily dispatch rhythm. And that means fewer nasty surprises during inspections or audits.
How ELDs Impact Dispatching Operations
From a dispatcher’s viewpoint, ELDs aren’t just a compliance box to tick – they directly influence how you plan and execute the day’s work. Before ELDs, a dispatcher might have asked a driver, “Can you make this load by tomorrow morning?” and gotten an answer like “Sure, I’ll make it work” without truly knowing if the driver had the hours. Now, there’s much more transparency. Here’s how electronic logging devices for fleet management have changed dispatching operations:
1. Smarter Load Planning and Scheduling: Perhaps the biggest ELD impact on dispatching operations is in load assignment and scheduling. Dispatchers must plan loads around drivers’ available hours-of-service. Because you have real-time visibility into each driver’s hours, you can avoid assigning a load that isn’t feasible without violating HOS. For example, if a driver only has 4 hours left on their 11-hour driving clock today and 6 hours tomorrow, you’re not going to dispatch them on a 500-mile overnight run. In the past, a driver might have been tempted to “fudge it.” Now, the ELD readout tells both of you if it’s legally possible or not. Good dispatchers use ELD data to match the right load with the right driver. You might sequence loads better (e.g., giving a driver a short haul today if their clock is nearly exhausted, and a longer one after they reset). This results in more ELD compliance for trucking companies because you’re scheduling with compliance in mind from the start. It can also improve efficiency – you’re less likely to have a truck sitting idle due to an out-of-hours surprise.
2. Real-Time Tracking and Updates: Many modern ELD systems double as GPS tracking devices. Dispatchers can often see the live location of the truck through the ELD’s telematics. This helps immensely with customer updates and operational awareness. Instead of constantly calling drivers for check calls, dispatchers can glance at a map to see progress. Some ELDs even integrate with dispatch software or TMS platforms to update load statuses automatically. This not only saves time but also provides data for analyzing routes and delays. Additionally, brokers and shippers sometimes request tracking – ELD integrations can allow location pings or shared data (with driver permission) to show load progress, reducing the need for third-party tracking apps. Essentially, electronic logs in trucking have become part of the broader fleet management ecosystem, feeding dispatchers rich data.
3. Dispatchers as Compliance Guardians: With ELDs in play, the dispatcher role has expanded to include compliance monitoring. Dispatchers often act as the first line of defense to catch HOS issues. In many companies, dispatchers receive ELD alerts when a driver is nearing hours or if a violation occurs. This turns the dispatcher into a sort of compliance coach. For instance, if a driver is 15 minutes away from a receiver but only has 10 minutes of drive time left, a dispatcher might advise them to find safe parking and finish the trip after a break – rather than risk a violation for being a few minutes over. In this way, dispatchers ensure ELD compliance for trucking companies on a micro level every day. It also builds trust with drivers; you’re helping protect them from tickets and out-of-service orders.
4. Data-Driven Decision Making: ELDs generate a wealth of data beyond just logs – think fuel usage during idle, hard braking or acceleration data (if the device has those sensors), engine fault codes, etc. While not all dispatchers handle maintenance, in a small fleet a dispatcher might wear multiple hats. Knowing that a particular driver frequently runs low on hours by Thursday might prompt you to rearrange schedules or counsel that driver on time management. Or ELD data might reveal a pattern of detention at a certain customer (drivers consistently logging long On-Duty times at X warehouse) – as a dispatcher, you can use that info to negotiate better detention pay or adjust appointment times. In effect, electronic logging devices for fleet management give dispatchers a more analytical role. You have hard numbers to evaluate performance, compliance, and even profitability of lanes (e.g., how much on-duty time vs driving time a route typically consumes).
5. Challenges and Adjustments: It’s not all roses – ELDs introduced some challenges in dispatching. For one, drivers feel the squeeze of racing the clock, which sometimes falls back on dispatch to solve. We’ve heard drivers say, “I can’t take that load, I’ll run out of hours,” which might frustrate a dispatcher trying to cover a shipment. Tight HOS windows mean dispatchers have to become more creative and proactive. Team driving and relay loads have become more common for long distances – and dispatch must coordinate those hand-offs meticulously. Another challenge: ELD enforcement is strict, so any mistake can derail a day. If a driver forgets to log out and the next driver in that truck picks up unassigned miles, fixing that is time out of your day. Dispatchers also had to learn the tech – not everyone was tech-savvy, so it’s been a learning curve interpreting graphs and troubleshooting device issues remotely (“Have you tried turning it off and on again?” is a common phrase now!). Nonetheless, most dispatchers have adapted and even appreciate the structure ELDs bring.
6. Integrating ELDs with Dispatch Systems: Many dispatch and transportation management systems (TMS) now integrate ELD data for a seamless operation. For example, Dispatch Republic uses advanced dispatch software that pulls in HOS data from ELDs on each truck. This way, when we assign a load, we see a warning if the driver doesn’t have the hours to complete it legally. Such integration is a game-changer: it merges compliance with operations. If you’re not yet using a platform that connects with your ELD provider, it might be worth exploring. The ELD impact on dispatching operations is most positive when it’s automated and integrated – reducing human error. Small fleets might do this with bundled solutions (some ELD providers have dispatch modules) or even just by having dual monitors – one on the ELD dashboard, one on load board/TMS.
In summary, ELDs have made dispatching more transparent and data-driven. The best dispatchers today leverage ELD information to plan smarter routes, keep drivers safe and legal, and provide better service to shippers. Yes, it requires more vigilance and sometimes saying “no” to a load that would break the rules. But in the long run, running a compliant operation protects your company’s safety rating and avoids disruptions. As a Dispatch Republic dispatcher put it: “ELDs took away some flexibility, but they force us to be organized. In the end, an organized operation is a more profitable operation.”
Choosing the Right ELD for Your Fleet (Dispatchers’ Input)
One question we often hear from owner-operators and small carriers is: “What’s the best ELD for trucking companies like mine?” From a dispatcher’s perspective, the “best” ELD is one that drivers will actually use correctly and that will reliably record data without causing constant headaches. Here are some factors to consider (and tips we give our carriers) when selecting electronic logging devices for fleet management:
- FMCSA Compliance and Certification: This is non-negotiable – the device must be on the FMCSA’s approved list. Don’t just take the vendor’s word for it; double-check the model on the official list. As mentioned, devices can be self-certified and later revoked if they don’t perform. A quick search on the FMCSA ELD page or recent news (like the case of Gorilla Safety’s devices being pulled in 2025) will tell you if a device is in good standing. Starting July 2025, any truck using a revoked ELD is considered as having no ELD, which is a serious violation. So choose a provider with a solid history of compliance.
- User-Friendliness: The best ELD is one your drivers find easy to use. Look for an intuitive interface, minimal menus, and a clear display of hours. If you have drivers who aren’t tech savvy or who speak English as a second language, a straightforward ELD goes a long way to improving ELD compliance. Many devices offer training modes or demo apps – try them out or get feedback from other drivers. In our experience, systems like Garmin eLog (which is quite plug-and-play) or those with smartphone apps like Motive (formerly KeepTruckin) are popular because drivers are comfortable with them. The easier it is to log and certify daily logs, the fewer errors and lost time you’ll deal with.
- Strong Customer Support: When something goes wrong (and at some point, it will – whether it’s a login issue, a firmware update bug, or a question about an edit), you want an ELD provider that answers the phone and handles issues promptly. As a dispatcher, you often act as the go-between for your drivers and the ELD company. If an ELD’s tech support is terrible, you’ll be stuck in that frustrating position far too often. Check reviews or ask peers about their experience. A provider that offers 24/7 support is ideal, since trucking isn’t 9-to-5. Also, frequent software updates (that actually improve the product) are a good sign – it means the company is keeping up with changes and user feedback.
- Feature Set and Integration: Beyond basic logging, consider what extra features might benefit your operation. Some ELDs come with add-ons like GPS navigation, engine diagnostics, driver scorecards, or IFTA fuel tax reporting. If you run a fleet, having ELD data integrate into your dispatch or fleet management system can save you a ton of time. For example, some ELD platforms integrate with load tracking – eliminating the need for separate apps or phone calls for updates. Others can simplify maintenance by reporting engine fault codes to the dispatcher. While you don’t need all the bells and whistles, think about your fleet’s needs: If you haul hazmat or oversize, perhaps an ELD that makes it easy to note exceptions is useful. If you do a lot of short runs, an ELD with an intuitive yard-move and personal conveyance toggle is helpful so drivers can legally maneuver without ruining their break. Tip: Also ensure the ELD has an easy way for drivers to certify logs and send them – inspectors often want either a printout, a PDF by email, or a transfer via a web service. The smoother that process, the quicker your driver can pass an inspection and get back on the road.
- Cost: While cost is a factor (especially for small operators), ELD compliance is not an area to skimp too hard on. The price of ELD units and monthly service ranges widely – from around $15-$20 per month for basic BYOD (bring your own device) apps up to $50+ per month for feature-rich systems with included hardware. Also, some have up-front device costs. Balance your budget with the features and reliability you need. Remember that a single HOS violation fine or out-of-service shutdown can cost more than a year’s worth of ELD service. Think of it as an investment in uptime and compliance. There are some highly affordable options that are still reputable (for example, GeoTab or Engine Insights devices) – just do your homework to ensure they truly meet all requirements and won’t fail on you.
- Future-Proofing: Look ahead a bit. With ELD regulations potentially being updated in the coming years (for instance, there’s talk about ELD certification changes – maybe moving to third-party lab testing similar to Canada), you want a provider that is ready to adapt. Also, if your company might expand into cross-border trucking, consider that Canada and Mexico have their own ELD rules. Canadian ELDs have to be third-party certified – some devices are approved for both U.S. and Canada, which would be important if you run into Ontario or Quebec regularly. It’s easier to choose a device that can work anywhere in North America than to swap out later.
Popular ELD options: While Dispatch Republic doesn’t endorse specific products, we stay aware of what’s out there. A few commonly used ELDs among small to mid fleets include Motive (KeepTruckin), Omnitracs, Garmin eLog, Samsara, Rand McNally, and PeopleNet. Each has pros/cons – for example, Omnitracs is very feature-rich (big fleets love it) but might be overkill for an owner-op; Garmin eLog has no monthly fee but is bare-bones. The “best ELD” is the one that fits your operation’s size and tech comfort. We advise reading recent reviews and perhaps taking advantage of trial periods. One red flag to avoid: ELD providers that ask for your drivers’ E log-in credentials or ELD data for purposes outside compliance. Recently, some brokers tried requiring carriers to integrate ELD data into their systems for tracking. This raised privacy and security concerns Your ELD data should be under your control – be wary of any third party that wants unfettered access.

In conclusion, a dispatcher may not get to choose the ELD (that’s usually the carrier owner’s job), but your input is valuable. You see the daily issues drivers have, and you work with the logs closely. If you notice your drivers’ ELD is causing constant compliance errors or technical problems, recommend a better solution. The right ELD can make ELD compliance almost seamless, whereas a poor choice will generate endless frustration for both driver and dispatcher. Aim for a device that is compliant, user-friendly, well-supported, and fits your operation’s needs – that’s the recipe for ELD success.
Moving Forward with Confidence in ELD Compliance
Electronic logs are here to stay, and dispatchers who embrace them as a tool – rather than a hurdle – will help their companies thrive in this compliance-centric era. Yes, the days of loose logbook “creativity” are over. But many would argue that a safer, more predictable scheduling environment is better for drivers and businesses alike. When ELD compliance is managed well, drivers can focus on driving, dispatchers can plan with clarity, and carriers avoid costly violations. It’s a win-win-win.
At Dispatch Republic, we’ve built our dispatching service around the realities of electronic logs in trucking. Our team stays up-to-date on ELD regulations and Hours-of-Service rules so that our carriers don’t have to worry. From helping a driver navigate an ELD malfunction at 2 AM to planning multi-stop trips that maximize revenue and stay legal, we handle the nitty-gritty so you can keep your wheels turning safely.
If you’re an owner-operator or fleet struggling with the complexities of ELDs and HOS planning, let Dispatch Republic help. Our experienced dispatchers act as your compliance partner, not just load finders. We’ll monitor your hours, assist with log management, and ensure every load is dispatched with safety and legality in mind. Reach out to us today to see how our expert dispatch services can keep your trucks ELD compliant and your business moving smoothly. 💼🚛
For more detailed guides, check Dispatch Republic’s resources on dispatching and the trucking business. Read Owner-Operator vs. Company Driver: The Key Differences if you’re weighing career paths, and How to Become a Truck Dispatcher to understand the dispatch side of the business.
If you’re an owner-operator juggling multiple responsibilities, consider partnering with a professional truck dispatch service to take the load off your shoulders—literally. At Dispatch Republic, we specialize in helping carriers run smarter and earn more by expertly managing load boards, negotiating top rates, and handling paperwork for dry vans, reefers, flatbeds, box trucks, step decks, and even hotshots. Our team monitors multiple premium load boards around the clock, ensuring your truck stays loaded with the right freight, at the right rate, on the right lane. Whether you’re scaling up or just getting started, having a dedicated dispatch team in your corner means fewer empty miles, less stress, and more time to focus on driving and growing your business.
Frequently Asked Questions
Electronic logs refer to the records generated by Electronic Logging Devices (ELDs) that track a truck driver’s hours of service digitally. In trucking, electronic logs automatically record driving time, breaks, and other duty status info by connecting to the truck’s engine. They work by timestamping when the truck is in motion, capturing location data at intervals, and compiling a driver’s hours-of-service log for each day. In practical terms, electronic logs in trucking do the same job paper logbooks did – but with greater accuracy and less manual effort. The driver or dispatcher can then review these logs via an app or screen. Electronic logs have become the industry standard because they help ensure ELD compliance with HOS rules and reduce errors. During inspections, a driver can show the officer their electronic log on the ELD or transfer it digitally, making the process faster than sorting through paper logs.
Under ELD regulations, most commercial truck drivers who are required to keep hours-of-service records must use an FMCSA-compliant ELD. This includes the majority of interstate CDL drivers operating vehicles over 10,000 lbs. Essentially, if a driver has to fill out a logbook because they drive beyond the short-haul exemption limits, they need an ELD. The common categories are long-haul and regional truckers, whether company drivers or owner-operators. There are a few exemptions (short-haul drivers, driveaway/towaway drivers, those using logs less than 8 days in 30 days, and pre-2000 model year trucks – though the pre-2000 exemption ends after June 2025). But if none of those narrow exemptions apply, your drivers must be running ELDs. Even many intrastate drivers fall under ELD mandates now, since most states adopted the federal rule. To be safe: assume ELD compliance is needed unless you clearly meet an exemption. It’s better to have an ELD and not strictly need it than to be caught without one when you should.
Non-compliance with the ELD mandate carries significant penalties and operational impacts. If a required driver is caught without a functioning ELD (or with an improperly registered device), law enforcement can cite them for no record of duty status. More critically, the driver can be placed out of service on the spot in accordance with CVSA (Commercial Vehicle Safety Alliance) criteria. Being placed out of service means the truck is sidelined – often for 10 hours or more – until the driver has a compliant log. That load you were hauling will be delayed or stranded, and you might have to arrange (and pay for) a relay or repower. FMCSA can also levy civil fines for ELD violations, ranging from a few hundred dollars up to over $1,000 per offense, depending on the severity (for instance, falsifying logs via an ELD is as serious as doing so on paper). The carrier’s safety score (CSA scores) will take a hit too, as HOS compliance is a tracked metric. Repeated ELD compliance failures could flag a carrier for investigation or audit. In short, failing ELD compliance not only hurts your wallet through fines but also can damage your reputation with brokers and shippers (nobody wants their freight on a truck that gets detained for log violations). It’s just not worth trying to skirt the rules – the costs far outweigh any perceived benefit.
Yes, a few specific categories are exempt from the ELD rule (though drivers must still follow hours-of-service limits). The main ELD exemptions are:
Short-haul drivers: Those who use the 150 air-mile radius short-haul exception and meet all its conditions (start/end at the same terminal daily, within 14 hours for CDL drivers) do not need ELDs or logbooks on those days.
Drivers using paper logs <8 days per month: If a driver has to log hours only occasionally (no more than 8 days in any 30-day period), they can use paper logs on those days instead of an ELD.
Driveaway-towaway: If you’re driving a vehicle as cargo (e.g., delivering a sold truck, or hauling an empty bus), you don’t need an ELD for that vehicle move.
Pre-2000 model year engines: Trucks with engines made before year 2000 have been exempt from ELD requirements. Important: This exemption is ending in late June 2025 – after that date, even older trucks will require ELDs.
If you fall under an exemption, you must be able to prove it if asked. For example, a short-haul driver should have time records and be within radius; an older truck should have documentation of its model year (VIN or engine label). All other drivers must comply with ELD regulations. Note that even exempt drivers can still choose to use an ELD voluntarily – some do for convenience, but it’s their choice.
The FMCSA’s rules have specific steps for ELD malfunctions to maintain ELD compliance. If an ELD unit malfunctions (technical issue, can’t record, etc.), the driver should revert to paper logs to record their duty status until the unit is fixed. They must also notify their motor carrier of the malfunction within 24 hours. The carrier (or dispatcher) then has 8 days to get the ELD repaired or replaced. During those 8 days, the driver keeps paper logs (or logging software) as a substitute. It’s wise for the driver to keep a note of the malfunction (like an annotation or a written note) to show an inspector. The driver should also have the last 7 days’ logs available – either recovered from the ELD’s memory if possible or as stored printouts – because an inspector may ask for those. If more than 8 days are needed to fix the issue, the carrier has to request an extension from FMCSA. Practically speaking, as soon as an ELD malfunctions, a driver should inform dispatch. The dispatcher can then route that driver toward a terminal or service area where a new ELD can be installed, or ship out a replacement unit. Keep documentation of everything (when it broke, who you called, order confirmation for new device, etc.) so you can demonstrate you’re addressing the problem. Remember to carry a supply of paper logs in the truck – it’s required to have at least 8 days of logs sheets for exactly this situation. Quick action and thorough record-keeping will keep you compliant even when the tech fails.
ELD regulations have definitely changed the day-to-day for dispatchers. The biggest impact is that dispatchers must plan around strict HOS limits that are now digitally enforced. That means more precise scheduling – you can’t ask a driver to “maybe just push a bit further” like in the old days. Loads have to be assigned with enough time for drivers to complete them legally, factoring in breaks and possible delays. Dispatchers now often check a driver’s ELD status before offering a load: “How many hours do you have left today? What’s your 70-hour looking like?” This is routine now. It has made dispatching more data-driven; many dispatchers have access to fleet HOS dashboards. Communication with customers has also shifted – if a receiver delays loading and a driver’s clock is running out, dispatch will proactively inform them that the truck might have to stop short of delivery until hours reset. There’s less “winging it.” On the positive side, dispatchers have better visibility of their fleet’s real-time location and status thanks to ELD telematics. This helps with providing accurate ETAs and managing expectations. Another effect: dispatchers have become part-time compliance monitors. They get alerts if drivers are nearing violations and have to sometimes be the voice that says “take a break now” or “you must shut down.” Some drivers initially felt micromanaged, but ultimately it builds a safety culture. Finally, ELD data has allowed dispatch operations to optimize — analyzing routes, reducing empty miles, scheduling fuel stops within breaks, etc. Overall, ELD compliance has added some constraints but also brought efficiency and predictability. It requires dispatchers to be more organized and to collaborate closely with drivers to manage available hours.
Choosing the best ELD for trucking companies comes down to matching the device’s features and reliability with your fleet’s specific needs. Here are a few tips:
Ensure it’s compliant: Only consider ELDs that are on the FMCSA’s registered list of certified devices. A “cheap” ELD is worthless if it doesn’t meet standards or gets decertified. Recent events showed the risk – eight ELD models were revoked by FMCSA in 2025 for not meeting requirements, leaving carriers scrambling.
Ease of use: For many, the best ELD is one that drivers find easy to operate. Read reviews or ask for demos. A clean interface, clear instructions, and good mobile app (if applicable) make a big difference. Your dispatchers and back-office will be interacting with the system too, so it should be user-friendly on the management side as well.
Customer support: Look for providers known for good support. When you have an issue at 3AM, you want a 24/7 help line. Quick problem resolution is crucial to maintain ELD compliance (and keep trucks moving).
Features & integrations: Consider what extra features you want. Basic ELDs just log hours. Advanced ones might offer GPS tracking, engine diagnostics, messaging, IFTA reports, etc. If you run a small fleet, something with a web portal where you can see all trucks’ status is useful. If you’re an owner-operator, maybe you just need a simple log with a mobile app. Also, check if it integrates with any dispatch or TMS software you use – integration can automate a lot of work.
Cost: Price ranges widely. Some ELD solutions have no monthly fee (you buy the device outright, like certain Garmin or Rand McNally models), while others charge a monthly subscription. Factor in device cost, subscription, and any data plan (some require a SIM card/data). Don’t just go for the cheapest – balance cost with reliability. A few extra dollars a month for a top-rated ELD is money well spent if it avoids even one violation or breakdown.
Trial it if possible: Many vendors will let you test an ELD for a couple weeks. Try it on one truck and see how it performs. Does it have connection issues? Do your drivers hate it or love it? This real-world test can inform a broader rollout.
In our experience, there isn’t a one-size-fits-all “best” ELD. Large fleets often go with enterprise systems like Omnitracs or PeopleNet for the analytics, whereas many owner-operators prefer something like Motive (KeepTruckin) or Garmin eLog for simplicity. The best ELD for your trucking company is the one that keeps you compliant without causing you constant grief. Focus on compliance first, then usability, then nice-to-have features. And remember, whichever you choose, proper training is key. Even the best device won’t help if folks don’t know how to use it.
Ready to Take Your Trucking Career to the Next Level?
Whether you’re an owner-operator, a company driver, or a carrier company in need of truck dispatch services, Dispatch Republic is here to help. Our team of experienced truck dispatchers offers affordable, professional truck dispatch solutions designed to save you time, increase your earnings, and make your business more efficient.
Thinking about outsourcing your truck dispatching? Contact Dispatch Republic today and move smarter, not harder.
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