Last revised effective 05/26/2024

1. Introduction

Dispatch Republic Inc. (“we,” “us,” “our”) is dedicated to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy describes the types of information we collect, how we use and protect it, and your rights regarding your personal data. By using our website (https://dispatchrepublic.com/) and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number
• Company Information: Company name, address, and contact details
• Financial Information: Payment details for transactions
• Identification Information: Driver’s license number, DOT number, and other relevant identification details

2.2 Non-Personal Information

We may also collect non-personal information, including but not limited to:

• Technical Information: IP address, browser type, operating system, device type
• Usage Information: Pages viewed, time spent on our site, and other browsing behavior

3. How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To provide and manage our dispatch services
• Communication: To respond to inquiries, provide customer support, and send service-related communications
• Marketing: To send promotional materials, newsletters, and information about our services
• Improvement: To analyze usage patterns and improve our website and services
• Legal Compliance: To comply with legal requirements and enforce our policies

4. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: Trusted partners who assist us in operating our website, conducting our business, or servicing you
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets

5. Security Measures

We implement robust security measures to protect your personal information, including:

• Encryption: Data encryption for sensitive information
• Access Controls: Restricted access to personal information to authorized personnel only
• Regular Audits: Regular security audits and vulnerability assessments

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and provide you with a personalized experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Correct any inaccuracies in your personal information
• Deletion: Request the deletion of your personal information
• Objection: Object to the processing of your personal information
• Withdrawal of Consent: Withdraw consent to the processing of your personal information

To exercise any of these rights, please contact us using the contact information provided below.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your data is adequately protected when transferred internationally.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Disclaimer on Phone Numbers

By providing your phone number to Dispatch Republic, you agree and acknowledge that Dispatch Republic may send text messages to your wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to opt-out by replying “STOP”.

13. Privacy Policy on Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: sales@dispatchrepublic.com